Article - CS270788

Creo View: Fails to import and view a STEP file that contains only Datum Curves with the message "Failed to Import File <filename>"

Modified: 28-Aug-2025   


Applies To

  • Creo View 1.0 to 5.1
  • Creo View Adapters 1.0 to 12.0

Description

  • A STEP file that contains only Datum Curves (no 3D model geometry, like solids or surfaces) fails to open in Creo View with error dialogue:
         Failed to Import File <filename>
  • Unable to import STEP file in Creo View with error:
    ​     step2pv Error:64003: Granite Exception thrown is KXKernelError with error code 10008 
  • The Creo View Adapter for STEP (STEP2PV) used from the command-line (stepbatch.bat)also fails to process the STEP file with the same Granite error in th
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