Article - CS268631

Integrity Modeler 8.4 or later client cannot get its license or borrow a license from an Integrity Modeler 8.3 License server

Modified: 10-Jun-2020   


Applies To

  • PTC Modeler 8.4 F000 to 9.2.0.0

Description

  • If an Integrity Modeler 8.4 or later license is added to an Modeler 8.3 license server then Modeler 8.3 and lower clients can get their licenses from the server but Modeler 8.4 or later clients will give one of the following errors:
Version of vendor daemon is too old.
Vendor daemon too old message
or The desired vendor daemon is down
License Error message
 
  • How can a 8.4 or later Modeler client be used with an 8.3 license server? Or is there a way just to upgrade the 8.4 license server, but leave Enabler and Modeler on 8.3?
  • Borrowing a license fails when using Integrity Modeler 8.4 if the license server is a Modeler 8.3 installation giving the error:
Failed to borrow the following Feature-
Modeler
  • ARTISANRTS - No such feature exists [-5]​​
  • Where is Flexnet ​Vendor Daemon for Integrity Modeler 8.4 available? 
  • My license Server is not the Modeler Repositories Server and therefore it has not been updated as for the Modeler 8.4 or 8.5 License Manager
  • Opening Modeler gives the error:
    • FlexNet Licensing error:-5,412
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