Article - CS268220
"HTTP Status 404 - /Thingworx/Composer/index.html" when accessing ThingWorx Composer
Modified: 08-Nov-2019
Applies To
- ThingWorx Analytics 8.0 F000
- ThingWorx Platform 8.0 to 8.5
Description
- Following error is received when accessing ThingWorx application:
HTTP Status 404 - /Thingworx/Composer/index.html
- Other URLs may also be impacted, for example:
- /Thingworx/Squeal/index.html
- /Thingworx/Runtime/index.html
- In some case the index.html is not missing, but is 0 byte in size
- After installing ThingWorx Utilities index.html of ThingWorx gets deleted with following error in Tomcat & ThingWorx Application log
[L: ERROR] [O: c.t.e.u.UIResourceUtilities] [I: ] [U: SuperUser] [S: ] [T: http-nio-8081-exec-6] ThingWorx\envs\tomcat\webapps\Thingworx\Runtime\index.html (Access Denied)
[L: ERROR] [O: c.t.e.u.UIResourceUtilities] [I: ] [U: SuperUser] [S: ] [T: http-nio-8081-exec-6] Cannot clean UI registration file [ThingWorx\envs\tomcat\webapps\Thingworx\Runtime\index.html] because it does not exist
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