Article - CS268052
Creo Parametric 3.0 prematurely exit when opening a CATIA V5 models from Windchill PDMLink using a Collaboration_Ext_CatiaV5 license
Modified: 04-Jun-2024
Applies To
- Creo Parametric 3.0 M130 to M140
- Windchill PDMLink 11.0 M020
- Windchill ProjectLink 11.0 M020
- Windchill PDM Essentials 11.0 M020
- Pro/INTRALINK 8.x + 11.0 M020
Description
- Using Creo Parametric 3.0 to open a CATIA V5 models using a Collaboration_Ext_CatiaV5 license from Windchill PDMLink causes a premature exit
- No traceback.log generated
- There is no crash if Collaboration_Ext_CatiaV5 license is not used
- The license is required to update the Creo Unite model
- Windows OS error is reported
- Windows OS records the event as an Application Error
Faulting application name: xtop.exe, version: 31.0.2017.170, time stamp: 0x5975f3e0 Faulting module name: xtop.exe, version: 31.0.2017.170, time stamp: 0x5975f3e0 Exception code: 0xc0000005 Fault offset: 0x0000000001324616 Faulting process id: 0x3e14 Faulting application start time: 0x01d30d746b6b32e7 Faulting application path: D:\REVS\Creo3_M140\Creo 3.0\M140\Common Files\x86e_win64\obj\xtop.exe Faulting module path: D:\REVS\Creo3_M140\Creo 3.0\M140\Common Files\x86e_win64\obj\xtop.exe Report Id: f3fad126-7967-11e7-ace7-005056c00008
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