Article - CS267447

Connection of CAD tool with Windchill PDMLink fails due to error "com.ptc.windchill.uwgm.soap.uwgm.UwgmTransactionResult <username>- UwgmTransactionResult.replaceEntity: entity of type : uwgmdb::SoftTypeL01 has null GUId so cannot replace entity"

Modified: 03-Mar-2025   


Applies To

  • Windchill PDMLink 11.0 M020 to 13.0
  • Creo Parametric 3.0 to 10.0
  • PTC Arbortext Editor 5.0 to 8.2

Description

  • After rehosting an existent server, connection of Creo Parametric fails with error:
    • The server is currently unavailable. Do you want to switch to offline mode? 
  • Server Response Processing Exception error is thrown while saving the newly created object, after click OK, it may works to perform the next step with same message once again. 
User-added image
  • Unable to connect to a Windchill PDMLink server due to error "The server is currently unavailable. Do you want to switch to offline mode?"  when using Creo Parametric
    • Error is reported consistently for only new created CAD documents and not for existent/modified objects
    • Error is reported if attempting to generate a new CAD name using the existent OIR
    • Note: Windchill PDMLink server is always online
  • It might get error message in Event Management "Registering Authoring Application"
  • Location field for the new objects may be displayed as blank during the check in wizard
  • While trying to connect to Windchill PDMLink through Arbortext Editor gives an error There are no contexts that the user has access to
arbortext_error.png
 
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