Article - CS267447
Connection of CAD tool with Windchill PDMLink fails due to error "com.ptc.windchill.uwgm.soap.uwgm.UwgmTransactionResult <username>- UwgmTransactionResult.replaceEntity: entity of type : uwgmdb::SoftTypeL01 has null GUId so cannot replace entity"
Modified: 03-Mar-2025
Applies To
- Windchill PDMLink 11.0 M020 to 13.0
- Creo Parametric 3.0 to 10.0
- PTC Arbortext Editor 5.0 to 8.2
Description
- After rehosting an existent server, connection of Creo Parametric fails with error:
- The server is currently unavailable. Do you want to switch to offline mode?
- Server Response Processing Exception error is thrown while saving the newly created object, after click OK, it may works to perform the next step with same message once again.

- Unable to connect to a Windchill PDMLink server due to error "The server is currently unavailable. Do you want to switch to offline mode?" when using Creo Parametric
- Error is reported consistently for only new created CAD documents and not for existent/modified objects
- Error is reported if attempting to generate a new CAD name using the existent OIR
- Note: Windchill PDMLink server is always online
- It might get error message in Event Management "Registering Authoring Application"
- Location field for the new objects may be displayed as blank during the check in wizard
- While trying to connect to Windchill PDMLink through Arbortext Editor gives an error There are no contexts that the user has access to
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