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Article - CS26734

Windchill PDMLink: It is not possible to stop WVS Publisher Queues or delete Executing Windchill Queue Entries

Modified: 13-Apr-2022   


Applies To

  • Windchill PDMLink 10.0 F000 to M030
  • Windchill PDMLink 9.1 F000 to M060
  • Windchill PDMLink 10.1 F000 to 11.1
  • Windchill Visualization Services (WVS)

Description

  • Unable to stop the WVS PublisherQueue, e.g.:
    • PublisherQueueH
    • PublisherQueueM
    • PublisherQueueL
    • PublisherQueue1 - n
  • Unable to delete or change the state of a Queue Entry in the Queue Manager related to an EXECUTING WVS Publish Job
  • This can occur for many other Windchill Queues too
  • It also happens if no queue entry is processed
  • It happens if the Queue contains only entries in state "Completed".
  • Error An exception occurred while attempting to stop the queue appears when attempting to delete a long running queue entry in Visualization queues .
  • State of the Queue appears then as unknown in the Queue manager.
QueueCheckerThread: *ERROR* Unable to stop queue PublisherQueue2, server will need to be restarted!
QueueCheckerThread: java.lang.Exception: Stack trace
QueueCheckerThread: at java.lang.Thread.dumpStack(Thread.java:1249)
QueueCheckerThread: at wt.queue.QueueWatcher.stopRunner(QueueWatcher.java:433)
  • Stop executing worker from Worker Agent Admin UI leaving behind a dangling job until configured timeout
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