Article - CS267038

User limit for license is reached in ThingWorx 8.x

Modified: 03-Oct-2019   


Applies To

  • ThingWorx Platform 8.1 to 8.5
  • ThingWorx Platform 8.0 - 8.4

Description

  • The following error is seen when creating or importing Users in ThingWorx 8.x
    • Import Entities error: java.lang.Exception: Import Failed: Allowable limit for licensed feature User is reached. Unable to process import: Allowable limit for licensed feature User is reached.
    • Cannot create more than 10 Users in ThingWorx
  • Is there any method to check how many users license has been used in ThingWorx 8.x
  • How to check User limit for THINGWORX_FOUNDATION License and its validity
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