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Article - CS266407

PSI fails with "Login failed for user 'sa' " to setup SQL Server in Windchill PLM

Modified: 13-Dec-2022   


Applies To

  • Windchill PDMLink 10.2 to 12.1
  • Microsoft SQL Server

Description

  • PTC Solutions Installer (PSI) of Windchill PDM Link fails to setup the Microsoft SQL Server database with "Login failed for user 'sa'"
  • Error in C:\ptc\Windchill_11.0\SQLServer\installer\logs\SCU_PtcInstall.log
  • Error in C:\ptc\Windchill_12.0\SQLServer\installer\logs\SCU_PtcInstall.log
MESSAGE: Login failed for user 'sa'. ClientConnectionId:c0c9fc4c-d418-4948-9f34-52514f46338e 
ERROR MESSAGE: Login failed for user 'sa'. ClientConnectionId:c0c9fc4c-d418-4948-9f34-52514f46338e 
com.microsoft.sqlserver.jdbc.SQLServerException: Login failed for user 'sa'. ClientConnectionId:c0c9fc4c-d418-4948-9f34-52514f46338e 
at com.microsoft.sqlserver.jdbc.SQLServerException.makeFromDatabaseError(SQLServerException.java:216) 
at com.microsoft.sqlserver.jdbc.TDSTokenHandler.onEOF(tdsparser.java:254) 
at com.microsoft.sqlserver.jdbc.TDSParser.parse(tdsparser.java:84) 
at com.microsoft.sqlserver.jdbc.SQLServerConnection.sendLogon(SQLServerConnection.java:2926) 
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