Article - CS26546
Error “[A31679] Arbortext Editor with Styler was not able to obtain a license”. PTC Arbortext Editor with Styler
Modified: 14-May-2025
Applies To
- PTC Arbortext Styler 6.0 to 8.3
- PTC Arbortext Editor 6.0 to 8.3
- PTC Arbortext Architect 6.0 to 8.1
- PTC Arbortext Publishing Engine 6.0 to 8.3
Description
- How to configure Arbortext with a license file or server?
- How to start Arbortext Editor with node-locked license and Arbortext Styler with floating license on a client machine
- Following Errors can occur:
-
[A31679] Arbortext Editor/with Styler was not able to obtain a license: The PTC_D_LICENSE_FILE environment variable is not defined, so there are no license sources -
-1, cannot find the license file -
-96, Cannot connect to license server occurs while launching the application pointing to license file path -
[A31679] PTC Arbortext Editor was not able to obtain a license The license has expired - Licenses are node locked on the license server
- License is local hosted and PTC_D_LICENSE_FILE is configured correctly to point to license location
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