Article - CS264765

How to configure ThingWorx Platform with Active Directory using a Secure Connection (LDAPS)

Modified: 06-Sep-2024   


Applies To

  • ThingWorx Platform 7.1 to 9.5

Description

  • How to configure ThingWorx authentication with Active Directory using secure LDAP connection
  • How to configure ThingWorx with Active Directory using LDAPS
  • Active Directory server does not respond when sending credentials through ThingWorx Active Directory Service
  • The Active Directory service in ThingWorx is configured and Enabled but when the Active Directory user attempts to login the Active Directory server doesn't see a request
  • Following error is reported when switching from ldap to ldaps when selecting the Verify option in directory service
    Unable to Connect
  • Sometimes errors are not meaningful or straight forward to the certificate issue, but it can be identified by creating a Service under a Thing with a GetJSON and just place the URL which cannot be accessed and Execute the service, following error should be:
Error executing service test. Message :: PKIX path building failed: sun.security.provider.certpath.SunCertPathBuilderException: unable to find valid certification path to request target - See Script Error Log for more details

 
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