Article - CS26448
How to configure the WVS Publisher timeouts (publish.cadtimeout.* properties) in Windchill PDMLink
Modified: 08-Feb-2024
Applies To
- Windchill PDMLink 6.2 to 12.1
- Windchill ProjectLink 6.2 to 12.1
- Pro/INTRALINK 8.x + 6.2 to 12.1
- Windchill PDM Essentials 6.2 to 12.1
- PTC Arbortext Content Manager 6.2 to 12.1
- ProductView Adapters and Creo Elements/View Adapters 10.0 to 13.0
- Creo View Adapters 3.0 to 10.1
- Theorem CADverter
- CADverter for CATIA V5
- CADverter for Autodesk Inventor
- CADverter for Unigraphics
- CADverter for Solidworks
- Windchill Visualization Services (WVS).
Description
- Publishing certain large CAD Drawings or Models is failing repeatedly with the error:
Timeout exceeded waiting for a reply from the CadAgent - Time out XXXX seconds
- Windchill (WVS) Publish Jobs time-out when publishing certain large Parts, Assemblies or Drawings with the message in the WVS Job Monitor (formerly Publish Monitor) - Job Detail:
Timeout exceeded waiting for a reply from the CadAgent - Time out 600 seconds (Part or Drawing)
Timeout exceeded waiting for a reply from the CadAgent - Time out 3,600 seconds (Assembly)
- Every time a particular drawing or model is published, the worker stops and becomes unresponsive (hangs)
- ProE worker hangs during the Regenerating Drawing phase for a particular drawing, resulting in a timeout error
- Although customer have set publish.cadtimeout.component and publish.cadtimeout.assembly to be 3600s in wvs.properties, drawing publish still fail with timeout error of 600s.
- Engineering drawing publishing fails due to timeout
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