Article - CS262904
ThingWorx displays "401: Could not handle request" error when attempting to access Composer
Modified: 14-Jan-2021
Applies To
- ThingWorx Platform 8.4 to 9.1
Description
- ThingWorx migration or upgrade results in 401 error
- PostgreSQL installation with imported data results in 401 application error
- Database connects properly and no startup errors in the application log, but fails to start
- Unable to access Composer with 401 error displayed on screen
- Following error logged in /ThingworxStorage/logs/ApplicationLog.log:
YYYY-MM-DD hh:mm:ss. [L: ERROR] [O: c.t.s.a.AuthenticationFilter] [I: ] [U: ???] [S: ] [P: ] [T: https-jsse-nio-8443-exec-934] Could not handle request
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