Article - CS260568

Windchill fails to start with error ORA-12528 TNS listener all appropriate instances are blocking new connections

Modified: 28-Feb-2025   


Applies To

  • Windchill PDMLink 10.0 to 13.1

Description

  • Server Manager failed to start with error below
15:48:37,812 INFO  [main] wt.manager.CacheMasterNegotiator - Using low-locking algorithm
15:55:14,259 ERROR [main] wt.manager.CacheMasterNegotiator - Failed to acquire JDBC connection java.sql.SQLRecoverableException: Listener refused the connection with the following error:
ORA-12514, TNS:listener does not currently know of service requested in connect descriptor
        at oracle.jdbc.driver.T4CConnection.logon(T4CConnection.java:862)
        at oracle.jdbc.driver.PhysicalConnection.connect(PhysicalConnection.java:793)
        at oracle.jdbc.driver.T4CDriverExtension.getConnection(T4CDriverExtension.java:57)
        at oracle.jdbc.driver.OracleDriver.connect(OracleDriver.java:747)
        at oracle.jdbc.driver.OracleDriver.connect(OracleDriver.java:562)
        at java.sql/java.sql.DriverManager.getConnection(DriverManager.java:677)
        at java.sql/java.sql.DriverManager.getConnection(DriverManager.java:189)
  • MethodServer aborts with error :
FATAL [main] wt.method.server  - MethodServerMain abort
wt.services.ManagerException: Unable to start all managers.
Nested exception is: (wt.services.servicesResource/21) wt.services.ManagerException: Unable to start manager: "wt.audit.AuditService" with implementation class: "wt.audit.StandardAuditService"
Nested exception is: wt.services.ManagerException: Could not initialize Auditing service.
Nested exception is: wt.ufid.UfidException: wt.pom.DatastoreException: A SQL error has occurred. Database system message follows:
	wt.pom.ConnectionException: A SQL error has occurred. Database system message follows:
	java.sql.SQLException: Listener refused the connection with the following error:
ORA-12528, TNS:listener: all appropriate instances are blocking new connections
 
 
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