Article - CS260383

Unable to contact experience server using Thingworx Studio

Modified: 16-Feb-2023   


Applies To

  • Vuforia Studio 8.0.0 to 9.8.0

 

Description

  • Unable to contact experience server using Thingworx Studio and getting errors:
  • Error: tunneling socket could not be established, cause=getaddrinfo ENOTFOUND 8080 8080:80
    Could not contact the ThingWorx Experience Service, verify the server is running. Error: tunneling socket could not be established, cause=getaddrinfo ENOTFOUND 8080 8080:80
    error: [twx-studio:basic] user/pw failed verification [email protected] null Error: tunneling socket could not be established, cause=getaddrinfo ENOTFOUND 8080 8080:80
    at ClientRequest.onError (C:\Users\vXXcXX\AppData\Roaming\ThingworxStudio\studio-download.vuforia.io\node_modules\tunnel-agent\index.js:176:17)
    at ClientRequest.g (events.js:291:16)
    at emitOne (events.js:96:13)
    at ClientRequest.emit (events.js:188:7)
    at Socket.socketErrorListener (_http_client.js:310:9)
    at emitOne (events.js:96:13)
    at Socket.emit (events.js:188:7)
    at connectErrorNT (net.js:1020:8)
    at _combinedTickCallback (internal/process/next_tick.js:74:11)
    at process._tickCallback (internal/process/next_tick.js:98:9)
    error: [twx-studio:basic] user/pw failed verification [email protected] null Error: tunneling socket could not be established, cause=getaddrinfo ENOTFOUND 8080 8080:80
    at ClientRequest.onError (C:\Users\vXXcXX\AppData\Roaming\ThingworxStudio\studio-download.vuforia.io\node_modules\tunnel-agent\index.js:176:17)
    at ClientRequest.g (events.js:291:16)
    at emitOne (events.js:96:13)
    at ClientRequest.emit (events.js:188:7)
    at Socket.socketErrorListener (_http_client.js:310:9)
    at emitOne (events.js:96:13)
    at Socket.emit (events.js:188:7)
    at connectErrorNT (net.js:1020:8)
    at _combinedTickCallback (internal/process/next_tick.js:74:11)at process._tickCallback (internal/process/next_tick.js:98:9)
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