Article - CS260243
Word Document fails to convert to PDF with Adobe Enterprise Manager
Modified: 11-Dec-2020
Applies To
- Windchill PDMLink 10.2 to 11.1
- Adobe LiveCycle Server
- Adobe Experience Manager
- Microsoft Office
Description
- Word Document fails to convert to PDF with Adobe Enterprise Manager
- Microsoft Office 2013 or 2016 document with inserted images fails to publish with AEM
- Error Code:16004
- Error Message: ALC-PDG-016-004-An error was encountered while processing the Microsoft Word file for PDF generation.
- ALC-PDG-001-000-Invocation error.: ALC-DSC-003-000: com.adobe.idp.dsc.DSCInvocationException: Invocation error.
at com.adobe.idp.dsc.component.impl.DefaultPOJOInvokerImpl.invoke(DefaultPOJOInvokerImpl.java:152) [adobe-dscf-client.jar:6.1.0.20151105.2.331141]
at com.adobe.idp.dsc.interceptor.impl.InvocationInterceptor.intercept(InvocationInterceptor.java:140) [adobe-dscf.jar:6.1.0.20151105.2.331141]
at com.adobe.idp.dsc.interceptor.impl.RequestInterceptorChainImpl.proceed(RequestInterceptorChainImpl.java:60) [adobe-dscf.jar:6.1.0.20151105.2.331141]
at com.adobe.idp.dsc.interceptor.impl.DocumentPassivationInterceptor.intercept(DocumentPassivationInterceptor.java:53) [adobe-dscf.jar:6.1.0.20151105.2.331141]
at com.adobe.idp.dsc.interceptor.impl.RequestInterceptorChainImpl.proceed(RequestInterceptorChainImpl.java:60) [adobe-dscf.jar:6.1.0.20151105.2.331141]
at com.adobe.idp.dsc.transaction.interceptor.TransactionInterceptor$1.doInTransaction(TransactionInterceptor.java:74) [adobe-dscf.jar:6.1.0.20151105.2.331141]
at com.adobe.idp.dsc.transaction.impl.ejb.adapter.EjbTransactionBMTAdapterBean.doBMT(EjbTransactionBMTAdapterBean.java:197) [adobe-dscf.jar:6.1.0.20151105.2.331141]
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