Article - CS260179

Publishing fails with error "ALC-ASM-S01-003: The ReaderExtensions service is not installed"

Modified: 08-Feb-2023   


Applies To

  • Windchill PDMLink 9.1 to 12.1
  • Creo View Adapters 5.0 to 9.1
  • Adobe LiveCycle - All releases
  • Adobe Experience Manager ( AEM) forms - All releases
  • Visualization Services (WVS)

Description

  • Failed to publish documents: Client received SOAP Fault from server: Caused by: com.adobe.livecycle.assembler.client.ProcessingException: ALC-ASM-S00-002: Failed to execute the DDX - error messages provided. Caused by: com.adobe.internal.pdfm.docbuilder.NoServiceException: ALC-ASM-S01-003: The ReaderExtensions service is not installed.; nested exception is: com.adobe.livecycle.assembler.client.ProcessingException: ALC-ASM-S00-002: Failed to execute the DDX - error messages provided. Please see the server log to find more detail regarding exact cause of the failure
  • The LiveCycle's Adminui About page does not display ADOBE LIVECYCLE Reader Extensions in the installed modules
  • The webpage http://<host_name>:8080/ReaderExtensions cannot be accessed
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