Article - CS260179
Publishing fails with error "ALC-ASM-S01-003: The ReaderExtensions service is not installed"
Modified: 08-Feb-2023
Applies To
- Windchill PDMLink 9.1 to 12.1
- Creo View Adapters 5.0 to 9.1
- Adobe LiveCycle - All releases
- Adobe Experience Manager ( AEM) forms - All releases
- Visualization Services (WVS)
Description
- Failed to publish documents: Client received SOAP Fault from server: Caused by: com.adobe.livecycle.assembler.client.ProcessingException: ALC-ASM-S00-002: Failed to execute the DDX - error messages provided. Caused by: com.adobe.internal.pdfm.docbuilder.NoServiceException: ALC-ASM-S01-003: The ReaderExtensions service is not installed.; nested exception is: com.adobe.livecycle.assembler.client.ProcessingException: ALC-ASM-S00-002: Failed to execute the DDX - error messages provided. Please see the server log to find more detail regarding exact cause of the failure
- The LiveCycle's Adminui About page does not display ADOBE LIVECYCLE Reader Extensions in the installed modules
- The webpage http://<host_name>:8080/ReaderExtensions cannot be accessed
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