Article - CS258965
Creo Parametric does not start with no traceback.log created and no xtop.exe seen in processes
Modified: 07-Oct-2023
Applies To
- Creo Parametric 1.0 to 3.0 M140
- Creo Parametric 4.0
Description
- Creo does not start, no trace back and no xtop.exe
- Creo does not start with a Borrowed license
- A windows issue-reporting task WerFault.exe is shown in the Window Task Manager for short time during the start
- Windows Error Reporting (WER):
Faulting application name: parametric.exe, version: 31.0.2012.380, time stamp: 0x58e78751 Faulting module name: parametric.exe, version: 31.0.2012.380, time stamp: 0x58e78751 Exception code: 0xc0000005 Fault offset: 0x00581921 Faulting process ID: 0x3a70 Faulting application start time: 0x01d2e44d39f3ebc5 Faulting application path: <installdir>\Creo 3.0 M130\Creo 3.0\M130\Parametric\bin\parametric.exe Faulting module path: <installdir>\Creo 3.0 M130\Creo 3.0\M130\Parametric\bin\parametric.exe Report ID: 7113b81c-8f99-4b08-8a61-d50e445ff15f Faulting package full name: Faulting package-relative application ID:
- Error "Creo Parametric MXXX from PTC has stopped working" after launching the application
- Creo Simulate does not start on a specific user machine
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