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Article - CS258454

Method server crashes and generates hs_err_pid log and core dump in Windchill PDMLink

Modified: 01-Dec-2020   


Applies To

  • Windchill PDMLink 8.0 to 12.0

Description

  • Method server crashed with the following in the hs_err_pid###.log:
  
#
# A fatal error has been detected by the Java Runtime Environment:
#
#  EXCEPTION_ACCESS_VIOLATION (0xc0000005) at pc=0x000000005fb3ca34, pid=5544, tid=13128
#
# JRE version: Java(TM) SE Runtime Environment (7.0_72-b14) (build 1.7.0_72-b14)
# Java VM: Java HotSpot(TM) 64-Bit Server VM (24.72-b04 mixed mode windows-amd64 compressed oops)
# Problematic frame:
# V  [jvm.dll+0x19ca34]
#
# Core dump written. Default location: D:\ptc\Windchill_10.2\Windchill\opt\ntservice\hs_err_pid5544.mdmp
#
# If you would like to submit a bug report, please visit:
#   http://bugreport.sun.com/bugreport/crash.jsp
#

 
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