Article - CS257030

Publishing of certain WTDocuments with Adobe LiveCycle fails with: doc2pv Error:63002: Failed to publish document file

Modified: 27-Aug-2021   


Applies To

  • Windchill PDMLink 10.2 to 12.0
  • Creo View Adapters 4.1 to 8.0
  • Visualization Services (WVS)
  • Microsoft Word 2010
  • Adobe Experience Manager (AEM) 6.1

Description

  • Receive the following error in worker.log
    • doc2pv Error:63002: Failed to publish document file
  • The Adobe LiveCycle Administration UI (adminui) failed to create PDF with error: 
    • ALC-PDG-016-004-An error was encountered while processing the Microsoft Word file for PDF generation.
  • Creating PDF directly from Ms Word using Acrobat > Create PDF causes WINWORD.EXE to Exit
                                      User-added image
 
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