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Article - CS256999

Unable to launch Unigraphics NX11 while connected and registered with PTC Windchill Workgroup Manager client and Windchill PDMLink 11.0 M020 due to error: "Fatal error detected unable to continue Unhandled operating system exception: 0xe0434352"

Modified: 27-Jun-2017   


Applies To

  • Windchill PDMLink 11.0 M020
  • PTC Windchill Workgroup Manager
  • Unigraphics NX 11

Description

  • Unable to launch Unigraphics NX11 while connected and registered with WWGM client and Windchill PDMLink 11.0 M020 due to error
Error
Fatal error detected unable to continue Unhandled operating system exception: 0xe0434352

User-added image
  • Unigraphics NX 11 reports the following error in the system log (#NX Menu Help #NX Log File) on startup while connected and registered with PTC Windchill Workgroup Manager client and Windchill PDMLink 11.0 M020
Loaded module c:\program files\ptc\wgm\x86e_win64\obj\ugnxadapter_app.dll 7feaff80000 a21000 44e0f767-450c4d45-6e331a91-5813884b-13 version = 20.73.0.0
Loaded module c:\windows\system32\shfolder.dll 7feed620000 7000 d94d04f6-4fe1baab-bc129299-7d76aa6-2 version = 6.1.7600.16385
[ 1] 07FEFCB6A06D                                                              (KERNELBASE)
[ 2] 07FEE8127884                                                              (clr)
[ 3] 07FEE812767A                                                              (clr)
[ 4] 07FE8893CF65                                                              ()
...............................................................................................................................
[32] 000088BC9700                                                              ()
[33] 00000325F4A8                                                              ()
[34] 07FEE8639C28                                                              (clr)
[35] 07FEB080F508                                                              (ugnxadapter_app)
[36] 00000022BC50                                                              ()
*** COLLAPSE:: in line 3671 of o:\ugnx110\ip33\src\syss\error\ind\error.cxx at Mon Feb 06 15:41:34 2017 Pacific Standard Time
+++ Unhandled operating system exception: e0434352
[ 1] 07FEFCB6A06D                                                              (KERNELBASE)
...............................................................................................................................
[32] 000088BC9700                                                              ()
[33] 00000325F4A8                                                              ()
[34] 07FEE8639C28                                                              (clr)
[35] 07FEB080F508                                                              (ugnxadapter_app)
[36] 00000022BC50                                                              ()

 
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