Article - CS255883
Internet Explorer crashes when loading Creo View in a standalone browser or in Creo Parametric with configuration option "windows_browser_type" set to "ie_in_sep_process"
Modified: 03-Feb-2017
Applies To
- Creo View 1.0 to 4.0
- Windchill PDMLink 10.0 to 10.2
- Creo Parametric 1.0 to 4.0
Description
- Internet Explorer crashes when loading Creo View in a standalone browser or in Creo Parametric with configuration option windows_browser_type set to ie_in_sep_process
- Windows Event Viewer reports an application error like the following:
Faulting application name: IEXPLORE.EXE, version: 11.0.9600.18538, time stamp: 0x582749db
Faulting module name: y_ykjkxtbm.dll, version: 0.0.0.0, time stamp: 0x57fd0379
Exception code: 0x406d1388
Fault offset: 0x0000c54f
Faulting process id: 0x688
Faulting application start time: 0x01d27d6e72c63b33
Faulting application path: C:\Program Files (x86)\Internet Explorer\IEXPLORE.EXE
Faulting module path: C:\WINDOWS\syswow64\y_ykjkxtbm.dll
Report Id: b1d28cc3-e961-11e6-96c1-1866da05c4fd
Faulting module name: y_ykjkxtbm.dll, version: 0.0.0.0, time stamp: 0x57fd0379
Exception code: 0x406d1388
Fault offset: 0x0000c54f
Faulting process id: 0x688
Faulting application start time: 0x01d27d6e72c63b33
Faulting application path: C:\Program Files (x86)\Internet Explorer\IEXPLORE.EXE
Faulting module path: C:\WINDOWS\syswow64\y_ykjkxtbm.dll
Report Id: b1d28cc3-e961-11e6-96c1-1866da05c4fd
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