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Article - CS255097

Error "Internal error: memory access violation" when saving new data to the workspace with Windchill Workgroup Manager for NX11

Modified: 10-Dec-2018   


Applies To

  • Windchill PDMLink 11.0 M020-CPS03 to M020-CPS11
  • Windchill PDMLink 10.2 M030-CPS21
  • Windchill Workgroup Manager 10.2 M030 CPS21
  • Windchill Workgroup Manager 11.0 M020 CPS03, CPS10 and CPS16
  • Unigraphics 11.0
  • Not reproducible in NX 10

Description

Unable to save new data the workspace with NX11
  • Trying to save to workspace fails with error:
 Internal error: memory access violation
  • The NX log (File > Help > Log file) throws the following:
>>>> O/S ERROR: signal  11 caught in file "o:\ugnx110\ip33\src\ugui\no\ind\mb_callbacks.c" at line number 1596
>>>> O/S ERROR: signal  11 caught in file "o:\ugnx110\ip33\src\ugui\no\ind\mb_menubar.c" at line number 1685
>>>> O/S ERROR: signal  11 caught in file "o:\ugnx110\ip33\src\ugui\no\ind\uigblfunc.c" at line number 399
>>>> O/S ERROR: signal  11 caught in file "o:\ugnx110\ip33\src\uginitint\no\ind\clink.c" at line number 767
&MACRO FOCUS CHANGE IN 1
&MACRO MESSAGE_BOX -2, Internal error: memory access violation
  • Importing to workspace fails in NX 11
  • The same actions succeed without issues in other CAD applications (i.e: CATIA, Solidworks) using the same Workgroup Manager release 10.2 M030 CPS21
  • Siemens NX11 doesn't interact with Workgroup Manager
  • No new parts can be created
  • Workgroup Manager can communicate with Windchill if executed alone
  • Additional messages found in the nx.._debug.log file within the cadapp folder:
E: T1998: uwgmapp: UWGM_ADAPTER: Error loading library .  Exiting...
E: T1998: uwgmapp: UWGM_ADAPTER: Please verify the if .NET Framework 4.5.1 or newer is installed
  • NX fails to open part from Workgroup Manager with error:
 SOAP Client Error: Failed to open SOAP RPC call response stream
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