Article - CS254502

Email fails to send with error 530 5.7.0 Must issue the STARTTLS command first in Windchill PDMLink

Modified: 02-Nov-2022   


Applies To

  • Windchill PDMLink 10.0 to 12.0

Description

  • Mail fails to send with error "530 5.7.0 Must issue the STARTTLS command first" in method server log
INFO  [EMailQueue.SchedulingThread] wt.system.out wcadmin - 530-5.7.0 Authentication Required. Learn more at
INFO  [EMailQueue.SchedulingThread] wt.system.out wcadmin - 530 5.7.0  https://support.google.com/mail/?p=WantAuthError d3-20020a170903230300b00172c7dee22fsm694826plh.236 - gsmtp
INFO  [EMailQueue.SchedulingThread] wt.system.out wcadmin - DEBUG SMTP: got response code 530, with response: 530-5.7.0 Authentication Required
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