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Article - CS253784

Creo View Adapters: Publishing fails for Inventor Presentation (.ipn) files "Helper: Connection to the worker has been closed.Shutting down."

Modified: 15-Mar-2017   


Applies To

  • Windchill PDMLink 9.1 to 11.0 M010
  • Creo View Adapters 1.0 to 3.1

Description

  • Inventor Presentation files (.ipn) publishing fails with error in Publish Monitor Job Details:
Presentation Processing Returned:$ERROR$ Helper: Connection to the worker has been closed.Shutting down..
  • Error message reported in the worker.log:
Source file: C:/ptc/workershared/w1i1j55/xxxx.ipn
Output file: C:/ptc/workershared/w1i1j55/xxxx_ipn.pvs
Loading Inventor File... : COMPLETE
Begin Conversion... : 
Converting to Format DWG 
inventor2pv Warning: Failed to export Documents as C:\ptc\workershared\w1i1j55\xxxx_ipn.dwg  , SaveCopyAs returned [-2147023170].
COMPLETE
Converting to Format PDF: 
inventor2pv Fatal: Received signal 22, terminating
  • The ​Inventor worker stops with the following dialogue message
Autodesk Inventor Error Report
A software problem has caused Autodesk Inventor to close unexpectedly.
  • For example:
    User-added image
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