Article - CS253293

Upon installation completion, start up fails immediately upon launching Arbortext Publishing Engine

Modified: 22-Dec-2016   


Applies To

  • PTC Arbortext Publishing Engine 5.4 to 7.1

Description

  • Upon installation completion, start up fails immediately upon launch
  • Tomcat is installed and operating as expected
  • Java Runtime Engine is installed and operating as expected
  • PE subprocess fail milliseconds after launch
  • PE Interactive fails to launch
  • Receive the error "Subproccess terminated unexpectedly while evaluating ACL function '_e3::trade_configuration'.
  • Ran atitrace.exe, launched PE Interactive and got only 2 lines of unhelpful data
  • Cleaned all .aptcache areas
  • Removed all arbortext.wcf files
  • Removed all e3temp* files
  • Tested both PE 7.0 M040 and PE 7.0 M050
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