Article - CS250868

ThingWorx Connection Server is unable to connect with ThingWorx Platform when using non-admin Application Key (AppKey)

Modified: 21-Jul-2022   


Applies To

  • ThingWorx Platform 7.2 to 8.5
  • ThingWorx Connection Server 8.2 to 8.5

Description

  • Cannot connect to ThingWorx Platform using Connection Server
  • Using appKey that is not linked with Administrator login causes errors in cxserver.log file:
    • Error injecting constructor, com.thingworx.connectionserver.protocol.services.hub.HubChannelException: Unable to create Connection Server Hub Thing named ConnectionServicesHub
  • How to grant permissions to non-admin user so Connection Server can connect to ThingWorx
  • What permissions are needed for Connection Server to work with non-admin appKey?
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