Article - CS250511

Remote session attempt from Axeda Platform results in log out

Modified: 11-Nov-2016   


Applies To

  • Axeda - Platform 6.8.4

Description

  • Attempt a remote session on an asset
  • Axeda Connected Access(ACA) client starts as expected
  • Instead of remote session starting, the user is logged out of platform
  • Remote session attempt results in log out from platform
  • When attempting to carry out remote session on an asset, the remote session pop up window appears but user is logged out of platform
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