Article - CS245440

Tickets getting unscheduled due to "Accept Timeout" in Servigistics Field Service Management

Modified: 23-Nov-2016   


Applies To

  • Servigistics Field Service Management 10.4 to 11.1.7

Description

  • Allocated Tickets get Accept Timeout
  • Why are Tickets remaining unscheduled even if Assign Same Site Jobs To Single Employee is set to No?
  • Tickets not getting scheduled
  • Alert in WebUI for Ticket:
Other Ticket Scheduled at Same Site

 
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