Article - CS24528

Windchill PDMLink MethodServer.log reads: "java.lang.NoSuchMethodException: wt.enterprise.URLProcessor.templates"

Modified: 14-Oct-2015   


Applies To

  • Windchill PDMLink 9.1 to 10.0
  • Microsoft Internet Explorer 8, 9

Description

  • Tomcat threads keep increasing
  • In Windchill 9.x Catalina (= Tomcat) and MethodServer logs report:
"java.lang.NoSuchMethodException: wt.enterprise.URLProcessor.templates(wt.httpgw.HTTPRequest, wt.httpgw.HTTPResponse)"
  • In Windchill 10.x MethodServer.log reads:

ERROR : wt.servlet.ServletRequestMonitor.request <request details>, <url>,
org.apache.catalina.core.ContainerBase.[Catalina].[localhost].[/Windchill].[WindchillAuthGW] - Servlet.service() for servlet [WindchillAuthGW] in context with path [/Windchill] threw exception [java.lang.NoSuchMethodException: wt.enterprise.URLProcessor.templates(wt.httpgw.HTTPRequest, wt.httpgw.HTTPResponse)] with root cause 
java.lang.NoSuchMethodException: wt.enterprise.URLProcessor.templates(wt.httpgw.HTTPRequest, wt.httpgw.HTTPResponse)...

Common <urls> in the error include,
/Windchill/servlet/WindchillAuthGW/wt.enterprise.URLProcessor/templates/cadx/common/objutil/ObjGlyphTable.js
/Windchill/servlet/WindchillAuthGW/wt.enterprise.URLProcessor/templates/htmlcomp/jsLog.js
/Windchill/servlet/WindchillAuthGW/wt.enterprise.URLProcessor/templates/cadx/common/objutil/ObjTooltipTable.js
 
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