Article - CS243264
ThingWorx Utilities - Asset Alerts Do Not Update Alert Status Upon Being Acknowledged by Non-Admin Users
Modified: 21-Dec-2016
Applies To
- ThingWorx Platform 6.6
Description
- Acknowledging alerts does not return alert status to normal
- Non-administrator users are not able to acknowledge alerts properly
- Error in Application Log: Error processing local event: Execution error in service script MyRemoteAssetProper AnyAlertAck : Wrapped com.thingworx.common.exceptions.InvalidRequestException: Not authorized for ServiceInvoke on AssetHasUnacknowledgedAlerts in PTC.Alert.AlertMonitorUtilities Cause: Not authorized for ServiceInvoke on AssetHasUnacknowledgedAlerts in PTC.Alert.AlertMonitorUtilities
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