Article - CS242728
"Server Status" page shows "SITE NOT RESPONDING" for "Remote File Server" in Windchill PDMLink
Modified: 20-Jan-2026
Applies To
- Windchill PDMLink 9.1 to 13.0
Description
- Server Status page shows SITE NOT RESPONDING for Remote File Server(RFS)
-
wt.intersvrcom.SiteMonitor - Names=[xxx], URL= https://xxx/Windchill/servlet/WindchillGW, Status=SITE NOT RESPONDING, ResponseSeconds=3.004, TimeOfPing=2025-06-03 02:42:43.341 +0000
-
- Failed to ping File Server by URL from master site
- http://<site_hostname>/Windchill/servlet/WindchillGW/wt.httpgw.HTTPServer/ping
- Files uploaded go to the Master Server when the Preferred Site is Replica
- Method Server log shows this message :
- Preferred Site : XYZ_ReplicaServer seems to be down - Using Proximity Site For Upload DEBUG [ajp-bio-8010-exec-538] wt.fv.uploadtocache wcadmin - Using master Site for Upload
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