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Article - CS241275

Populating a sandbox in Integrity Lifecycle Manager fails with error java.rmi.UnmarshalException

Modified: 25-Aug-2018   


Applies To

  • PTC RV&S (formerly Integrity Lifecycle Manager) 10.6 to 11.0

Description

  • A build process fails with the following error in the Client log:
[4/28/2015 11:14:46 PM.406] RUNNING OPERATION CreateSandboxOp
[4/28/2015 11:14:46 PM.406] SLEEPING 0 seconds
[4/28/2015 11:14:46 PM.421] Attempting to create Sandbox c:/member_test_sbx for the project /membertest15/project.pj
[4/28/2015 11:14:53 PM.781] current category vs timer granularity: 4:1
[4/28/2015 11:14:53 PM.781] API Response (truncated at 5000 characters. recurseResponse is 1. No recursion limit for reading response.):
Response:
    App. Name    = si
    Command Name = createsandbox
    Connection Host = hqqatest42
    Connection Port = 9001
    Connection User = user1
    Work Item Count = 0
    Result:
      Message    =
      Field:
        Name      = resultant
        Data Type = mksItem
        Item:
          Id         = c:/member_test_sbx/project.pj
          Context    = #/membertest15
          Model Type = si.Sandbox
    APIException:
      Class   = CommandException
      Message = Failed to populate sandbox c:\member_test_sbx\project.pj: java.rmi.UnmarshalException
      Field:
        Name      = exception-name
        Data Type = wchar_t *
        Value     = common.CommandFailed
    Exit Code    = 128

[4/28/2015 11:14:53 PM.781]  API - EXCEPTION mksAPIException: CommandException - 231 - Failed to populate sandbox c:\member_test_sbx\project.pj: java.rmi.UnmarshalException. --RetCode: 231 - Internal API Error
[4/28/2015 11:14:53 PM.781] current category vs timer granularity: 2:1
[4/28/2015 11:14:53 PM.781] current category vs timer granularity: 2:1
[4/28/2015 11:14:53 PM.781] CreateSandbox Failed
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