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Article - CS240395

Single-Level and Multi-Level reports do not load with the correct summed up quantity and report an exception when working with some large datasets in Windchill 11.0 M010

Modified: 11-May-2017   


Applies To

  • Windchill PDMLink 11.0 M010
  • Creo Parametric 2.0 to 3.0
  • PTC Windchill Workgroup Manager

Description

  • Single and Multi-Level reports do not load in standalone or embedded browsers with the correct summed up quantity and report an exception when working with some large datasets (~10k components for Single-Level reports and ~7k components in Multi-Level reports):
Loading failed
 
Error screenshot

Exception thrown while getting type information
0
com.google.gwt.user.client.rpc.StatusCodeexception
  at Unknown.at u4b(Unknown Source)
  at Unknown.at O1b(Unknown Source)
  at Unknown.at X1b(Unknown Source)
  at Unknown.at _1b(Unknown Source)
...
 
Screenshot of error message
 
 
  • The Methodserver reports errors:
ERROR [ajp-bio-127.0.0.1-8061-exec-1] org.apache.catalina.core.ContainerBase.[Catalina].[localhost].[/Windchill] csk - Exception while dispatching incoming RPC call
java.lang.IllegalArgumentException: encodedRequest cannot be empty
    at com.google.gwt.user.server.rpc.RPC.decodeRequest(RPC.java:232)
    at com.ptc.mvc.gwt.GwtHandlerAdapter.processCall(GwtHandlerAdapter.java:155)
    at com.google.gwt.user.server.rpc.RemoteServiceServlet.processPost(RemoteServiceServlet.java:305)
    at com.google.gwt.user.server.rpc.AbstractRemoteServiceServlet.doPost(AbstractRemoteServiceServlet.java:62)
...
ERROR [ajp-bio-127.0.0.1-8061-exec-1] wt.servlet.ServletRequestMonitor.request <user> - <Date/Time>, 4eijgfsw;ili6lymq;4876;vxxkc6;186023, <user>, <IP>, /Windchill/gwt/com.ptc.windchill.wncgwt.WncGWT/servlet/ops, -, POST, 500, 0.0, 20.53786431.
  • Embedded Internet Explorer 11 browser jsDebug statcktrace:

com.google.gwt.user.client.rpc.StatusCodeException
  at Unknown.$fillInStackTrace(StackTraceCreator.java:184)
  at Unknown.fillInStackTrace(StackTraceCreator.java:525)
  at Unknown.Exception_2(Throwable.java:63)
  at Unknown.RuntimeException_2(RuntimeException.java:33)
  at Unknown.InvocationException_0(InvocationException.java:53)
  at Unknown.StatusCodeException_0(StatusCodeException.java:50)
  at Unknown.onResponseReceived(RequestCallbackAdapter.java:209)
  at Unknown.$fireOnResponseReceived(Request.java:259)
  at Unknown.onReadyStateChange_0(RequestBuilder.java:443)
  at Unknown.anonymous(XMLHttpRequest.java:351)
  at Unknown.apply_0(Impl.java:304)
  at Unknown.entry0(Impl.java:361)
  at Unknown.anonymous(Impl.java:94)



 
 
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