Article - CS239006

Dashboard shows error "Error retrieving dashboard. Contact your administrator" when logging in with a non-administrative user in ThingWorx

Modified: 07-Jun-2016   


Applies To

  • ThingWorx Platform 7.0

Description

  • Dashboard shows error Error retrieving dashboard. Contact your administrator when logging in with a non-administrative user
  • User belongs to a certain group / organization
  • Dashboard / Gadget Library and the Gadgets' Visibility and Run Time permissions have been set for the user
  • Error in Application log: [context: com.thingworx.webservices.context.HttpExecutionContext@1f4a721][message: Not authorized for ServiceInvoke on GetDashboard in DashboardFunctions]
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