Article - CS232939
PSM Clients can not connect to PSM Server after upgrade in Integrity Lifecycle Manager
Modified: 23-Mar-2016
Applies To
- PTC System Monitor 3.0 F000 to 4.0 F000
- PTC RV&S (formerly Integrity Lifecycle Manager) 2009 9.6 to 10.8 F000
Description
- Unable to connect PSM Clients to PSM Server
- After PSM ugrade the Clients are not connecting to the Server.
- Error:
- SEVERE [AgentListener] Error setting up an agent connection from '(unknown)' at '<PSM Server Host IP:PORT>': : com.dynatrace.diagnostics.collector.agentcenter.AgentListener$ConnectionHandler run:527
java.net.SocketException: Software caused connection abort: recv failed
- SEVERE [AgentListener] Error setting up an agent connection from '(unknown)' at '<PSM Server Host IP:PORT>': : com.dynatrace.diagnostics.collector.agentcenter.AgentListener$ConnectionHandler run:527
This is a printer-friendly version of Article 232939 and may be out of date. For the latest version click CS232939