Article - CS228964

Integrity Lifecycle Manager / Windchill RV&S client connections taking extremely long or timing out due to the getHostByAddr() method call

Modified: 13-Oct-2020   


Applies To

  • PTC RV&S (formerly Integrity Lifecycle Manager) 10.7 to 12.0

Description

  • Client connections diag taking extremely long or timing out while looking up connected users / clients
  • The command basically is stuck on looking up host addresses
  • The getHostByAddr() method call can be slow for this reason and may affect any command or operation which makes use of getHostByAddr()
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