Article - CS227181
ThingWorx Mashup does not fully render for non-administrator User
Modified: 17-Jun-2025
Applies To
- ThingWorx Platform 8.5 F000 to 9.7
Description
- ThingWorx User who is not a member of Administrators group cannot see styles nor menus when viewing a Mashup
- User's Visibility and RunTime permissions are granted to related style entities or style collections however Mashup styles are not correctly rendered
- After Migration Upgrade, Non-Admin users not able to access ThingWorx Landing Page
- Below Error/Warn are reported by ThingWorx Application Log when viewing a Mashup with non-Administrator user
- Error
Entity Not Found : [PlatformSubsystem]
- Warn
Transaction has been marked as a failure for request /Thingworx/Subsystems/PlatformSubsystem/Services/GetMashupConfiguration Transaction has been marked as a failure for request /Thingworx/Subsystems/PlatformSubsystem/Services/GetAllStateDefinitions Transaction has been marked as a failure for request /Thingworx/Subsystems/PlatformSubsystem/Services/GetAllStyleThemes
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