Article - CS223903

Post installation ThingWorx does not start with error "relation XXXX does not exist"

Modified: 09-Jun-2021   


Applies To

  • ThingWorx Platform 6.5 to 9.1

Description

  • Installation error message relation root_entity_collection does not exist is displayed with Postgresql version of ThingWorx platform
  • Installation of Postgresql version of ThingWorx platform failed with error message: root_entity_collection does not exist.
  • ThingWorx fails to start with error
ERROR: relation "system_version" does not exist_  Position: 128
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