Article - CS223442

Update_tool fails to run at verifying the Upgrade Path with "Your web server is not running" in Windchill PDMLink

Modified: 18-Nov-2022   


Applies To

  • Windchill PDMLink 9.1 to 12.0

Description

  • Update_tool fails to run at verifying the Upgrade Path with an error:
    com.ptc.windchill.upgrade.statemachine.state.PhaseEventUpgradeState - Upgrade execution failed with the exception: wt.util.WTException: Your web server is not running
  • Windchill PDMLink is configured to SSL
  • Apache is up and running
  • Calling the URL from a WebBrowser works
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