Article - CS222295
Standalone Adobe LiveCycle fails to create a PDF from .DOCX with error "ALC-PDG-011-030-Submitted OpenOffice Document could not be converted to PDF"
Modified: 30-Jan-2025
Applies To
- Creo View Adapters 3.0 to 11.0
- Windchill PDMLink 10.0 to 13.0
- Adobe LiveCycle
- Adobe Experience Manager
Description
- Access Adobe LiveCycle/Adobe Experience Manager through a standalone browser (<livecyclehostname>:8080/adminui)
- Navigate to Services -> PDF Generator -> Create PDF
- Upload a DOCX file for testing
- Observe the below error, even though Microsoft OFFICE 32-bit is installed on the system:
- "Either OpenOffice is not installed on this system or environment variable OpenOffice_PATH is not set to correct path"
This is a printer-friendly version of Article 222295 and may be out of date. For the latest version click CS222295