Article - CS218844

When working in the PTC Windchill Workgroup Manager the user receives the error The Windchill Workgroup Manager has become unstable and may cause data corruption

Modified: 26-Aug-2025   


Applies To

  • Windchill PDMLink 10.2 to 13.1
  • Creo Schematics 2.0 to 7.0
  • Arbortext IsoDraw CADprocess 6.2 to 7.3
  • Creo Illustrate 2.0 to 4.2
  • Windchill Workgroup Manager (WWGM)
  • Autodesk Inventor
  • AutoCAD
  • SolidWorks
  • Siemens PLM NX
  • Creo Schematics
  • Arbortext IsoDraw
  • Creo Illustrate
  • MathCAD Prime

Description

  • Unable to register any applications in Windchill Workgroup Manager client due to error message
  • Despite new installation of Windchill Workgroup Manager, the user is unable to register any application and gets the following error message
  • Generic message

The Windchill Workgroup Manager has become unstable and may cause data corruption.
Close Windchill Workgroup Manager and your authoring application, and then contact your system administrator.
This problem occurred because the following DLL was changed after the authoring application was registered C:\Program Files (x86)\PTC\wgm\i486_nt\obj\<application to be registered>dll
To resolve the problem a system administrator must unregister all authoring applications, uninstall Windchill Workgroup Manager, clear the Java plug-in cache and reinstall Windchill Workgroup Manager from the Windchill Server.
The Windchill Workgroup Manager has become unstable and may cause data corruption.
Close Windchill Workgroup Manager and your authoring application, and then contact your system administrator.
This problem occurred because the following DLL was changed after the authoring application was registered C:\Program Files (x86)\PTC\wgm\i486_nt\obj\<application to be registered>.dll 
To resolve the problem, a system administrator must unregister all authoring applications, uninstall Windchill Workgroup Manager, clear the Java plug-in cache and reinstall Windchill Workgroup Manager from the Windchill Server.
OK   

  • Example of error message for Autodesk AutoCAD 2012

The Windchill Workgroup Manager has become unstable and may cause data corruption.
Close Windchill Workgroup Manager and your authoring application, and then contact your system administrator.
This problem occurred because the following DLL was changed after the authoring application was registered C:\Program Files (x86)\PTC\wgm\i486_nt\obj\ac2012adapter_cInt.dll
To resolve the problem a system administrator must unregister all authoring applications, uninstall Windchill Workgroup Manager, clear the Java plug-in cache and reinstall Windchill Workgroup Manager from the Windchill Server.
The Windchill Workgroup Manager has become unstable and may cause data corruption.
Close Windchill Workgroup Manager and your authoring application, and then contact your system administrator.
This problem occurred because the following DLL was changed after the authoring application was registered C:\Program Files (x86)\PTC\wgm\i486_nt\obj\ac2012adapter_cInt.dll 
To resolve the problem, a system administrator must unregister all authoring applications, uninstall Windchill Workgroup Manager, clear the Java plug-in cache and reinstall Windchill Workgroup Manager from the Windchill Server.
OK  

User-added image
  • Getting the error No Authoring Application is Registered with the Workgroup Manager when uploading a SolidWorks file to Windchill
  • Getting the error "C:\Program Files (x86)\PTC\wgm \i486_nt\obj\mcdpr01adapter_loader.dll not found" when trying to register Mathcad Prime 
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