Article - CS218750
PTC Solution Installer fails with "Return code: 2" in Windchill PDMLink
Modified: 20-Dec-2022
Applies To
- Windchill PDMLink 10.0 to 12.0
Description
- PTC Solution Installer fails with "Return code: 2"
- PTC Solution Installer logs shows below error:
ie installer finished. Return code: 2 Installer failed with return code = 2. See InstallAnywhere Installer Exit Codes documentation ----------------------------------------------------------- --------------------------------------------------------------- ----------------------------------------------------------- The following logs contain information that may be useful for diagnosing installation problems. <Windchill_Home>\Windchill\installer\logs\IE_PtcInstall.log <Windchill_Home>\Windchill\installer\logs\IE_PtcInstall.xml
- However, IE_PtcInstall.log & IE_PtcInstall.xml doesn't show any error message, infact shows "BUILD SUCCESSFUL"
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