Article - CS215166

Database user password may not contain special characters like \\, $,&, <, >,',\". is reported when installing Windchill

Modified: 24-Aug-2025   


Applies To

  • Windchill PDMLink 10.0 to 13.0

Description

  • The following error is displayed in PTC SolInstaller (PSI) when entering a password containing symbols
  • Database user password may not contain special characters like @,# \\,$, &, &lt;, >,',\".
  • How to allow database user password contains special characters
  • Rehost utility failed with error
INFO  [DatabaseRehostTask]: DB property update command: xconfmanager -s wt.pom.dbUser=<DBName> -s wt.pom.jdbc.host=<DBHostname> -s wt.pom.dbPassword=************* -s wt.pom.serviceName=<DBHostname>:1433:MSSQLSERVER -s wt.pom.jdbc.service=MSSQLSERVER -s wt.pom.jdbc.port=1433 -s wt.pom.jdbc.database=<DBName>-s wt.pom.jdbc.port=1433 -t db/db.properties 
INFO  [DatabaseRehostTask]: isWindows - true
ERROR [DatabaseRehostTask]: com.ptc.wc.rehost.exception.RehostException: Error running command (1):
'String from <DBpassword>' is not recognized as an internal or external command,
operable program or batch file.
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