Article - CS208928

FAQ - Performance Advisor for PTC Creo

Modified: 20-Jan-2023   


Applies To

  • Creo Parametric 3.0 M030
  • Creo Parametric 2.0 M150
  • Creo Parametric 4.0 to 9.0

Description

  • Is there an FAQ for Performance Advisor for PTC Creo?
  • What is Performance Advisor for PTC Creo?
  • Does Performance Advisor for PTC Creo capture the same information as the Session Logger?
  • What data is collected by Performance Advisor for PTC Creo?
  • Does PTC sell or share my information with third parties?
  • How can I control what to send and when to send it?
  • Can a customer add additional data sources to the stream to be presented in the dashboard?
  • Is there a way to locally, and centrally collect all client data before sending to PTC?
  • How can I centrally control all my clients?
  • How are customers notified when there are changes to what is collected by Performance Advisor for PTC Creo?
  • How can I display user names instead of UUIDs?
  • Who can see my data in the dashboard?
  • Can all users see the dashboard?
  • Will Performance Advisor for PTC Creo work on a network, not connected to the Internet in Creo Parametric 2.0?
  • How is information encrypted to be kept safe and private?
  • Is there a performance impact on PTC Creo by enabling Performance Advisor for PTC Creo?
  • What is the bandwidth needed to send data from each client?
  • What protocol/connection/port is used to send data to PTC?
  • Can Performance Advisor for PTC Creo determine what geographical site a user is working at?
  • Can Performance Advisor for PTC Creo determine what License Server a user is pulling licenses from?
  • What releases and datecodes are supported for use with Performance Advisor for PTC Creo?
  • Where is data stored locally on each client?
  • How can I log support cases against Performance Advisor?
  • What happens to logged data if the network is down, is it lost?
  • Can a customer use Exit Logger and Performance Advisor at the same time?
  • What data and how is data anonymized?
  • Is it possible to send User, Host and Domain Name as clear text?
  • Is there a security and privacy document that can be reviewed by IT and legal departments?
  • Where can I find additional resources?
This is a printer-friendly version of Article 208928 and may be out of date. For the latest version click CS208928