Article - CS208928
FAQ - Performance Advisor for PTC Creo
Modified: 20-Jan-2023
Applies To
- Creo Parametric 3.0 M030
- Creo Parametric 2.0 M150
- Creo Parametric 4.0 to 9.0
Description
- Is there an FAQ for Performance Advisor for PTC Creo?
- What is Performance Advisor for PTC Creo?
- Does Performance Advisor for PTC Creo capture the same information as the Session Logger?
- What data is collected by Performance Advisor for PTC Creo?
- Does PTC sell or share my information with third parties?
- How can I control what to send and when to send it?
- Can a customer add additional data sources to the stream to be presented in the dashboard?
- Is there a way to locally, and centrally collect all client data before sending to PTC?
- How can I centrally control all my clients?
- How are customers notified when there are changes to what is collected by Performance Advisor for PTC Creo?
- How can I display user names instead of UUIDs?
- Who can see my data in the dashboard?
- Can all users see the dashboard?
- Will Performance Advisor for PTC Creo work on a network, not connected to the Internet in Creo Parametric 2.0?
- How is information encrypted to be kept safe and private?
- Is there a performance impact on PTC Creo by enabling Performance Advisor for PTC Creo?
- What is the bandwidth needed to send data from each client?
- What protocol/connection/port is used to send data to PTC?
- Can Performance Advisor for PTC Creo determine what geographical site a user is working at?
- Can Performance Advisor for PTC Creo determine what License Server a user is pulling licenses from?
- What releases and datecodes are supported for use with Performance Advisor for PTC Creo?
- Where is data stored locally on each client?
- How can I log support cases against Performance Advisor?
- What happens to logged data if the network is down, is it lost?
- Can a customer use Exit Logger and Performance Advisor at the same time?
- What data and how is data anonymized?
- Is it possible to send User, Host and Domain Name as clear text?
- Is there a security and privacy document that can be reviewed by IT and legal departments?
- Where can I find additional resources?
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