Article - CS203436

Unable to open or save files in Creo Illustrate

Modified: 07-Aug-2018   

Applies To

  • Creo Illustrate 3.0 to 5.1

Description

  • Unable to launch Creo Illustrate 
  • Unable to open or save files
  • Freezes while trying to launch
  • Error window appears when retrieving or saving c3di files:
    • productview.exe - Entry Point Not Found
      • The procedure entry point...... could not be located in the dynamic link library.....
      • User-added image
    • File Open Error
      • This file could not be opened.
      • User-added image
    • File Save Error
      • Manifest is missing. Please try saving again later or in a different location.
      • User-added image
This is a PDF version of Article CS203436 and may be out of date. For the latest version click https://www.ptc.com/en/support/article/CS203436