Article - CS199194
Connectivity issues with PTC diagnostic Tools
Modified: 08-Feb-2020
Applies To
- Creo Parametric 2.0 M150 to 4.0
- Performance Advisor for PTC Creo
- PTC Diagnostic Tools
Description
- Troubleshooting Connectivity issues with PTC diagnostic Tools
- PTC Creo session data does not appear in the Performance Advisor for PTC Creo dashboard
- Troubleshoot Missing data in Performance Advisor dashboard
- Performance Advisor dashboard is empty
- Performance Advisor isn't synchronizing/communicating.
- Error message appears when hitting Send Now in PTC Diagnostic Tools dialog : Error: Sending data to PTC failed. Would you like to consult Technical Support Article for help?
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