Article - CS199038

Screen flickers/flashes when opening a Windchill PDMLink 10.2 page with a thumbnail

Modified: 12-Apr-2017   


Applies To

  • Windchill PDMLink 10.2 F000 to M010
  • Creo View 3.0 F000 to M010
  • Creo Parametric 1.0 to 8.0

Description

On a new Dell M6800 With a NVidia K4100M Graphics card the screen flickers/flashes When :
  • Opening a Windchill page with a thumbnail displayed
  • Opening a model with Creo view

Un-docking a Dell Precision 4800 laptop after switching to wireless and opening new files makes Creo Parametric unresponsive.
  • While laptop is still connected to docking station, switch to Wireless connection to avoid license loss.
  • Now, Un-dock the laptop from docking station to which an external monitor is connected and the screen is extended to both the monitors.
  • Observe that after un-docking, Creo Parametric 2.0 Graphics area goes blank and becomes unresponsive.
  • The problem is noticed only when there are a combination of an Intel graphics card and a dedicated external graphics card like NVIDIA or ATI.
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