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Article - CS195506

Configuring Tomcat for ThingWorx Installation

Modified: 06-Feb-2024   


Applies To

  • ThingWorx Platform 8.4 to 9.4
  • Windchill Navigate (formerly ThingWorx Navigate) 1.5.0 to 1.7.1
  • Microsoft Windows

Description

  • How to perform a fresh install of Tomcat and ThingWorx
  • How to properly install and configure ThingWorx application
  • What are the steps needed before and after Tomcat installation
  • Having issues trying to install ThingWorx and Tomcat
  • Tomcat was working, but no longer starts
  • Getting Latin-1 character set while downloading Tomcat .csv file
  • Unable to get local installation to work
  • Log errors:
Error configuring application listener of class [com.thingworx.system.ThingWorxBootstrapper]
java.lang.UnsupportedClassVersionError: com/thingworx/system/ThingWorxBootstrapper : Unsupported major.minor version 52.0 (unable to load class [com.thingworx.system.ThingWorxBootstrapper])

Error [localhost-startStop-1] ERROR com.thingworx.system.ThingWorxBootstrapper - [message: The system can not find the path specified
java.io.IOException: The system can not find the path specified
  • Problem in the installation of ThingWorx Composer 8
  • Unable to run ThingWorx from Tomcat application manager
  • Unable to start up ThingWorx services
  • Customer facing slowness
  • Tomcat stopped just after starting of ThingWorx
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