Article - CS19062

The error message "Unable to open <Windchill>\auth.properties" or "Unable to find the Authentication file: <Windchill>\auth.properties" is output while checking in the CAD data in Windchill

Modified: 17-Oct-2023   


Applies To

  • Windchill PDMLink 9.1 to 12.1
  • Pro/INTRALINK 8.x + 9.1 to 12.1
  • Creo View Adapters 1.0 to 10.0

Description

  • Background Methodserver error: "wt.wvs.publish.AuthFile Administrator - Unable to find the Authentication file: <Windchill>\auth.properties"
  • The error message "Unable to open <Windchill>\auth.properties" or "Unable to find the Authentication file: <Windchill>\auth.properties" is output while checking in the CAD data in Windchill
  • Error "Unable to open <Windchill>\auth.properties" or "Unable to find the Authentication file: <Windchill>\auth.properties"  encountered in following scenarios: 
    • While checking in the CAD data from Pro/ENGINEER or,
    • Failed jobs in WVS Job Monitor when publishing
Error
  • For Windchill PDMLink 9.1
    • Unable to open D:\ptc\Windchill_9.1\Windchill\auth.properties
  • For Windchill PDMLink 10.x and later
    • Unable to find the Authentication file: <Windchill>\auth.properties
This is a printer-friendly version of Article 19062 and may be out of date. For the latest version click CS19062