Article - CS189106
Creo Parametric installation assistant fails to install with error "PTC installation assistant has stopped working"
Modified: 20-Mar-2025
Applies To
- Creo Parametric 2.0 to 11.0
Description
- Installation assistant fails to install with error "PTC installation assistant has stopped working "after populating source filed in License identification page
- pim_installmgr.log stops at " pimGetProgramFiles64 returned C:\Program Files "
- Getting an error "PTC installation assistant has stopped working" after dragging and dropping license file in the source field when reconfiguring LMADMIN License Manager
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